Privacy Policy
Privacy Policy
We operate a free-to-play social gaming platform that offers games for entertainment and social interaction only. No real money is required, accepted, or won on our platform. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Account information: username, display name, email address (if provided), profile avatar, and other information you choose to share when creating an account.
- Game data: gameplay activity, in-game progress, scores, achievements, leaderboard standings, and items you unlock or earn.
- Device & technical data: device type, operating system version, unique device identifiers (e.g., advertising ID), IP address, browser type, and crash logs.
- Usage & analytics: pages viewed, features used, session times, and other diagnostic data collected to improve performance and experience.
- Communications: messages you send to other players (subject to moderation), customer support requests, and other communications with us.
- Cookies and similar technologies: cookies, local storage, pixels, and SDKs used for functionality, analytics, and personalization.
How We Use Your Information
- To operate and provide our service, including account management, gameplay, and social features.
- To personalize content and recommend games, events, or features that match your interests.
- To analyze usage patterns, fix bugs, and improve performance and stability.
- To provide customer support and respond to your inquiries.
- To send service messages, updates, and (where permitted) promotional messages about new features or events.
- To protect the safety and security of our users and platform.
Cookies & Tracking Technologies
We and our partners use cookies and similar technologies to provide core functionality, remember preferences, analyze usage, and support analytics. You can control cookie settings via your browser or device, though disabling certain cookies may limit functionality.
Third-Party Services
We may use third-party service providers for analytics, crash reporting, cloud hosting, push notifications, social integrations, and advertising/measurement. These providers may collect technical and usage data as described above. We vet providers and contractually limit how they may use your data.
Social & Multiplayer Features
Our platform includes social features where you can interact with other players. Information you choose to make public (for example, username, avatar, leaderboard rank, and public chat messages) may be visible to other users. Do not share personal or sensitive information in public spaces.
Children’s Privacy
Our service is intended for users who meet the minimum age required by local law. We do not knowingly collect personal information from children under 13 (or a higher age where required). If a parent or guardian believes we have collected a child’s personal information in violation of applicable law, please contact us and we will remove the data.
Data Retention
We retain personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated or anonymized data may be retained indefinitely for analytics and improvement purposes.
Your Choices & Rights
- Access & correction: You may review and update certain account information in your profile or by contacting support.
- Account deletion: You can request deletion of your account and associated personal data; some records may be retained as required by law or for legitimate business purposes.
- Email communications: You may opt out of promotional emails via the unsubscribe link. Service-related messages may still be sent.
- Privacy law requests: Depending on your jurisdiction (e.g., GDPR or CCPA), you may have additional rights such as access, portability, restriction, correction, or deletion. Contact us to exercise these rights.
Security
We employ administrative, technical, and physical safeguards designed to protect your information. While we take reasonable steps to secure data, no transmission or storage system is completely secure—absolute security cannot be guaranteed.
Data Transfers
Your information may be processed and stored in countries outside your own. When we transfer data internationally, we use contractual or legally required measures to provide adequate protection.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted with a revised effective date, and where appropriate, additional notice will be provided within the service.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
This Privacy Policy applies to our services only and does not cover third-party websites or services accessible through links. Please review third-party privacy notices before providing personal information.